STORE POLICY
CUSTOMER CARE
At Shop on Velora, we want your shopping experience to be simple, comfortable and enjoyable. Here you’ll find helpful information about our shipping, returns and refunds, and how to contact us. We’re committed to providing clear information and support whenever you need it.
Your satisfaction matters to us, and we’re here to help with any questions about your order.
PRIVACY & SAFETY
At Shop on Velora, we respect your privacy and are committed to protecting your personal information.
We collect the information needed to process your orders, arrange deliveries, provide customer support and improve your shopping experience.
Your information may be shared with trusted service providers, such as payment, shipping and website providers, when necessary to fulfil your order.
We take reasonable steps to keep your information secure and do not sell your personal information to advertisers.
If you have any questions about your privacy, please contact us at shoponvelora.support@gmail.com
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments